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More than 35,000 medical complaints in family health services last year Related items from OnMedica Complaints about general practice in 2013-14 close to 50,000 Apologise early to resolve complaints NHS Confederation welcomes ‘gold standard’ on complaints Some GP practices fail to report complaints Care home residents struggle to get complaints heard |
Thursday, 27 August 2015
NHS receives 562 written complaints per day
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